VOIP INTERNET TELEPHONY

We will design a dedicated VoIP telephone switchboard solution for your company.

VoIP - Voice over IP

Today, Internet telephony is one of the key services brought about by widespread computerization. This solution, known as VoIP (Voice over Internet Protocol), involves transmitting voice over Internet connections or dedicated networks using the IP protocol. The main goal of this technology is to significantly reduce call costs while simultaneously improving their quality. By effectively reducing the amount of data transferred, made possible by the IP protocol, VoIP calls are significantly cheaper and more efficient.

VOIP TELEPHONY SERVICES AND CAPABILITIES

SECURITY

You can precisely manage your phone traffic by blocking selected outgoing call directions, incoming calls from anonymous numbers, and specifying the IP address from which calls will be made.

ONLINE BILLING

In the customer panel, you have constant access to detailed billing of incoming and outgoing calls, with the ability to check data for any selected period.

TELEPHONE NUMBERS

You can assign any number of city numbers from any numbering zone in Poland (DDI) to one account, as well as foreign numbers available in many countries.

EXTENSION NUMBERS

You can also assign an extension number to each SIP account, allowing you to make calls within your organization using 2-, 3-, or 4-digit extensions. This creates a virtual telephone exchange. The service works with softphones, IP phones, VoIP gateways, and mobile phones with a free SIP application.

CONVERSATION RECORDING

The system allows you to enable recording of incoming and outgoing calls. Recordings are available in the client panel, where they can be listened to or downloaded at any time.

VIRTUAL FAX

Additionally, the service allows you to send and receive faxes directly to your email address as PDF files, as well as send faxes from your client panel via file transfer (web2fax). This solution eliminates the need for a separate device and significantly simplifies electronic document archiving.

VoIP in Call Center

Why do corporations appreciate VoIP solutions?

Kolejkowanie połączeń

The service enables queuing of incoming calls and automatic information for callers about the expected waiting time for a connection with a consultant, as well as their current position in the queue.

Setting a Merge Strategy

The solution offers extensive configuration options, including defining different call routing strategies for agents, tailored to the needs of the organization.

Detailed statistics

Additionally, the service includes an advanced statistics module that allows for the analysis of agent workload and efficiency, as well as detailed billing of incoming calls.

Our VoIP products

Our proprietary telephone exchanges tailored to your business

A modern VoIP system enabling communication within the company, with advanced features, flexible configuration and scalability.

VoiperoPBX is a modern telephone exchange with an intuitive interface that can be easily integrated with virtually any system.

Innovative VoIP switchboard integrated with Taxi systems

Połącz TaxiPBX z nowoczesnym oprogramowaniem dla centrali call-center, kierowców oraz administracji firmConnect TaxiPBX with modern software for call centers, drivers and taxi company administration.y taxi.

Our solutions expand the capabilities of your headquarters

Seamless Microsoft Teams and SIP integration – faster and easier than ever

With VoiperoSBC you can connect Microsoft Teams with any VoIP operator!

Monitoring and reporting on your VoIP server

Do you have a PBX server but don’t really know what’s happening on it?

Do you run a call center, contact center, or hotline and would like detailed reports on system performance or the work of your employees?

IVR at a new level - using TTS and STT, it provides natural and intelligent voice communication

Automate daily PBX operations with AI.

How much time could your team save if AI took over routine calls? What if your phone system truly understood customers and helped them immediately?

SCHEDULE A FREE TRIAL OF OUR VOIP SERVICES

A non-binding presentation of the capabilities of the equipment at our disposal

Possibility to provide our service on the company's existing infrastructure (telephones, switchboards, etc.)

Minimal implementation and hardware installation costs regardless of the number of locations

Free device rental during the contract period (exchanges, gateways)

Free service throughout the duration of the contract

Our company comprehensively handles all formalities related to changing your operator.

We manage our clients' telephone exchanges

We can implement, improve and administer any physical, cloud or open source central office especially for you.

Do you have questions or need a quote?

Contact our advisor

Przeczytaj nasze najnowsze posty ze świata VoIP